Talent Acquisition & Onboarding 

• Manage end-to-end recruitment process from job posting to offer acceptance 

• Source candidates through multiple channels including job portals, referrals, and social media 

• Conduct initial screenings, coordinate interviews with hiring managers, and facilitate selection process 

• Prepare offer letters, employment contracts, and ensure compliance with labor laws 

• Design and deliver comprehensive onboarding programs for new hires ensuring smooth integration 

• Track recruitment metrics and optimize hiring processes for efficiency and quality 

Employee Relations & Engagement 

• Serve as primary point of contact for employee queries, concerns, and conflict resolution 

• Foster positive workplace culture through engagement initiatives, team events, and recognition programs 

• Conduct regular check-ins with employees to assess satisfaction and address concerns proactively 

• Mediate workplace conflicts and provide guidance on interpersonal issues 

• Implement employee feedback mechanisms and drive continuous improvement initiatives 

• Maintain open communication channels and ensure employees feel heard and valued 

Performance Management & Development 

• Administer performance review cycles including goal setting, mid-year reviews, and annual appraisals 

• Work with managers to identify performance issues and develop improvement plans 

• Coordinate with Qrius team on training needs assessment and learning opportunities 

• Track individual development plans and career progression pathways 

• Provide coaching to managers on effective performance conversations and feedback delivery 

• Maintain performance documentation and ensure consistency in evaluation processes 

Compliance & Policy Administration 

• Ensure compliance with Indian labor laws, statutory requirements, and company policies 

• Manage employee documentation including contracts, amendments, and personnel files 

• Administer payroll inputs, attendance tracking, and leave management systems 

• Handle statutory compliance including PF, ESI, professional tax, and other regulations 

• Update and communicate HR policies ensuring clarity and consistent application 

• Conduct exit interviews and manage offboarding process including final settlements 

HR Operations & Administration 

• Maintain accurate HRIS records and generate reports on headcount, attrition, and other HR metrics 

• Manage office administration including facilities, vendor coordination, and workplace supplies 

• Coordinate with UK and Nepal offices on cross-border HR matters and policy alignment 

• Administer employee benefits programs and address benefits-related queries 

• Handle documentation for visa, work permits, and business travel when required 

• Organize team events, celebrations, and workplace experience initiatives